Contact APA Citation Builder
Need help with APA Citation Builder, found a citation that looks incorrect, or noticed a problem with the website? Use the contact form on this page or email contact@apacitationbuilder.com.
APA Citation Builder is an independent project operated by Muzammal Amin. Messages can be used to report citation-formatting issues, technical problems, accessibility concerns, or other feedback about the website.
What Can You Contact Us About?
You can get in touch about:
- a citation that appears to be formatted incorrectly
- source information that the tool handles incorrectly
- a problem with a supported citation workflow
- a lookup that returns the wrong source
- copying, saving, restoring, or exporting a project
- a broken page, link, or website feature
- accessibility problems
- factual errors or outdated information in our guides
- privacy or data-handling questions
- general feedback about APA Citation Builder
For an overview of the citation workflow before reporting a problem, see How APA Citation Builder Works.
If your question is about what the generator can verify automatically, read Accuracy, Source Review, and Limitations.
Contact Form
You can also contact APA Citation Builder directly at:
contact@apacitationbuilder.com
If you are reporting a citation problem, a clear subject line such as “Citation formatting issue: journal article” or “Incorrect webpage citation” can help identify the type of problem quickly.
How to Report a Citation Error
A useful citation-error report should contain enough information to reproduce the problem without requiring private documents.
Where possible, include:
- The source type you selected
For example: webpage, journal article, book, book chapter, report, or thesis/dissertation.
- The source details you entered
Include the relevant author, date, title, and publication information.
- A public identifier or link
A DOI, ISBN, or public URL is useful when one is available.
- The generated citation
Copy the output that appears incorrect.
- What appears to be wrong
Explain the specific part you believe should be different.
- An authoritative example or rule, if you have one
If you are comparing the result with official APA Style guidance, include the relevant public link or describe the rule.
This information helps distinguish between several different problems:
- incorrect or incomplete source metadata
- the wrong source type being selected
- a metadata lookup matching the wrong work
- a citation-formatting problem
- an unsupported source variation
- a display, copying, or export problem
Before reporting a citation, it can help to compare the underlying source details with the work you actually used. A citation can look like a formatting error when the real problem is incorrect metadata.
Reporting a Metadata Lookup Problem
If DOI, ISBN, title, or webpage lookup returns the wrong source, please include:
- what you searched for
- which source you expected
- which source was returned
- the correct public DOI, ISBN, or URL if known
Do not repeatedly change correct source information simply to make it match an automated lookup result. The source you actually used should remain the reference point.
If lookup is unavailable or returns incomplete information, you can continue by entering the source details manually.
Technical Problems
If the citation workspace does not behave as expected, describe:
- what you were trying to do
- which source type you were using
- what happened
- what you expected to happen
- your browser and device type, if relevant
- any error message shown by the website
Screenshots can sometimes help explain a visible interface problem, but do not include sensitive information in them.
For issues involving locally saved projects, remember that APA Citation Builder does not provide account-based cloud synchronization. Browser storage and JSON project backups work differently, as explained in How APA Citation Builder Works.
Content Corrections
You can also report inaccurate or outdated information in one of our citation guides.
Please include:
- the page URL
- the statement you believe needs correction
- the correction you suggest
- an authoritative source supporting the correction, when available
Official APA Style guidance or another relevant primary source is especially useful when reporting a rules-based citation issue.
Accessibility Feedback
If you have difficulty using APA Citation Builder because of an accessibility problem, please contact us.
Describe the page or feature involved and, if useful, the browser, device, assistive technology, or interaction method you were using.
Accessibility feedback can include problems with:
- keyboard navigation
- labels or form controls
- screen-reader interpretation
- focus visibility
- contrast or readability
- error messages
- mobile interaction
- downloadable files
Privacy When Contacting Us
Information submitted through the contact form or by email should be limited to what is necessary for the request.
Please do not send:
- passwords or login credentials
- confidential research data
- unpublished manuscripts unless specifically requested through an appropriate process
- private student records
- medical or financial information
- private API keys or access tokens
- private or signed URLs that provide access to restricted files
Details about how the deployed website handles contact-form information and other site data are provided in the Privacy Policy.
APA Citation Builder Is an Independent Website
APA Citation Builder is not operated by the American Psychological Association or the University of Turin.
Questions about APA Citation Builder, its software, or content should be sent through this website or to contact@apacitationbuilder.com.
For official questions about APA Style itself, consult the official APA Style resources rather than treating APA Citation Builder as an official APA support channel.
Contact
Use the contact form on this page or email:
contact@apacitationbuilder.com
For citation-generation questions, checking the main APA Citation Builder, How It Works, and Accuracy and Limitations pages first may answer the issue immediately.